Ryan and his staff are efficient and friendly. I frequent this location and actually go out of my way to go to this store because everyone here is so awesome! Thank you for making my mornings a little brighter! If you encounter Mikaela, you won't be able to stop yourself from smiling!
I got an alert on my phone that one of my accounts was overdrawn. When I went and looked as to why. I saw where I was charged $10.81 twenty one times!!! I called the store and spoke with the manager names Ryan who said there is nothing he can do. I am basically out $217.20!!! Which is $10.81 ×20! Since I only wanted to pay for my 1 cup of coffee! I called corporate who said that a supervisor would be working on my case and should have a resolution in 3-5 days. Then I will have more $35 overdraft fees. Which they are also going to pay for. Now I am contacting my attorney, because this one cup of coffee that has now become the world's most expensive cup of coffee is going to end up costing them a lot of money!!! Had the customer service been better I would not have had to resort to contacting my attorney! Be careful when going to this Starbucks and using your debit card!!! Maybe avoid this store entirely!
I’ve been going to this starbucks for a long time. I try to give them the benefit of the doubt, but today was it, can’t do it anymore. Sorry. Anything you get bacon with is always completely raw. The double smoke, the Gouda Sandwich. I usually can stomach it. But today it was actually raw fat and cold. I had to throw the sand which away. Really sad.
Just like what everyone else is saying NEVER make the drinks right and get dumb when you ask for it the way you wanted. Rudest people that work there. If you don’t want to make coffee go somewhere else with that negative energy!! Won’t be going there anymore :)
People who work at this location are rude and they never make my drink the way I asked. I'm tired of getting charged extra for things I asked for and them not paying attention to the details. I know it's not the person taking the order it's the ones making it. As my cup always states on it what I ordered extra. My Fraps always taste like burnt coffee I'm so over this location
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