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This is the first time I've been throughly disappointed in Little Caesars Pizza! This is the location I always come to but, tonight the pizza's dough was still raw as was the ICB's dough as well so it made it very chewy and not edible!
They're busy the same times every day, but never seem to have enough pizzas for people. So you end up waiting a ridiculous amount of time for something that is supposed to be hot and ready. They need to also work on prioritizing online orders. it seems like people who ordered and paid ahead are penalized for doing that because their orders are at the bottom of the list no matter if they ordered way before others or not. There's usually only one person up front trying to help loads of people, and that's not fair to the poor cashier or the customers.
There’s like 1 employee that actually does his job and works hard and I feel bad because the females just laugh in the back and don’t do anything and make him do all of it. He looks so stressed. This place is also always late on orders … while doordashing I would have to wait over an hour for the order to be done. The ladies are very rude to other women especially. I absolutely hate getting a order from this pizza place. Also not to mention not a single one of them are wearing gloves while handling the food… I saw someone sneeze in her hands and start working with the food again. Absolutely NEVER eating here and I’m sorry to those if they get sick from this!
I talked to the staff and the Pepsi guy. Everyone was nice, they pulled the pizza out a little early so it wasn't fully cooked but they were trying to get my food faster. Not perfect but no reason to stay away. I will be back when in the area.
The person running the front counter was struggling. This was not a big deal. My issue was with the manger, who upon seeing standing room only in the lobby, started criticizing the front counter, rather than pitching in to help. It took 25 minutes to receive two hot and ready pizzas. I will not be back any time soon.