Can't share details of my experience. I was traveling with a group and booked my room there more than a month in advance through a travel site, made a down-payment and had a confirmation number. Two days before my scheduled visit I received an email, not a phone call, telling me that they can no longer accommodate my reservation, that they were not obligated to honor any reservations made through a travel site. They found a nearby hotel with a similar room that was available, but I had to call them to reserve my room and make payment. This was incredibly inconvenient for me as I recently had a knee replacement and had to walk to and from the hotel to meet up with the group that was staying there. I e-mailed them about my incredibly disappointing experience, but have not received a reply.
Ugh. This place is pretty run down, I’ve stayed at a lot of Fairfield Inns over the last couple of years and this one is by far the oldest and smallest. The gym had the heater on at 90° and the staff couldn’t figure out how to turn it off so we couldn’t work out better our meetings. The elevators have a weird sticker like wood paneling that’s all beat up. The one off Harmony road in Ft Collins is a LOT better! Now I know it’s worth the drive.
I am Ambassador Elite with Marriott and stay over 120 nights a year all over the country in all Marriott brands. The level of hospitality I received with this specific Fairfield was fantastic! Even better than some JW Marriott properties I stayed at this year. The staff was extremely welcoming and very helpful to make my stay excellent. I highly recommend this location. Best Fairfield location I have stayed at, hands down!
This Place, Was Nice. Yes. I Visited this Place, because I had a Job Interview, for "Housekeeper"... I Recommend This Hotel, For Anybody looking FOR A Hotel, to Stay the Night. (As A Customer), I, Personally LOVE Staying at a Marriott Property, such as the "Fairfield Inn", by Marriott"...🏬🏬🏬🏬😉😊
Place was ok, didn’t feel safe there
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