I arrived early to Colorado, because I drove 24 hours straight. I asked if I could check in a day early, but since it is a work trip, I need to keep my invoices separate. I also have almost half a million points and wanted to charge my room to points. I knew I had to do it through the app, but I wanted to ask the front desk first about being able to stay in the same room, instead of having to switch after my one personal night from the work nights. The front desk agent charged my work card on file even after I emphasized that I couldn't do that. STRIKE ONE. I knew the guy was new, so I wanted to give him a break and see if the person in the morning could help me out. The person in the morning told me he could take it off my work card, but could not charge me by points. I had to give him my personal card just to prevent having my work card charged. STRIKE TWO. The reason why I'm writing this review at almost two in the morning is because I can't sleep. I admit I'm a light sleeper, but the noise in this hotel is ridiculous. It seems like I can hear any activity that goes on above me. With that said, I was supposed to be here for two months and asked for a top-floor room when I arrived. I was told no top-floor rooms were available during the entirety of my stay. I find that hard to believe, so I just called the front desk from my mobile phone and discovered there are rooms available on the top floor. It is not the hotel's fault that the pertain above me just took a really loud 42 minute shower; yes, I was looking at the clock, but it is their fault that I'm in this situation. There is so much noise going on above me right now that I can't sleep. STRIKE THREE. Mind you, I don't want to be the person that pulls that card, but I'm an Ambassador Elite member. If I'm treated this poorly, I can't imagine how they treat other guests. -Poor facility. -Friendly staff, but definitely not well trained, so not their fault, but management's. - Good location, but not good enough for me to stay. I just made a reservation at another hotel and will be checking out of this one in the morning. My coworkers may be following suit. - Unfortunately, not a satisfactory representative of the Marriott brand. I'm very surprised they are able to keep their flag. Now, that the noise has subsided somewhat, I may try to get some sleep since I'll have to get up early to pack.. 😴
Great bargain and clean rooms. Some of the decor is dated and the elevator could use some fixing. Other than that it couldn't have been a better stay. The service was always great and cheerful, free cold bottles of water when you need them, and breakfast had enough selections to eat Hardy and healthy.
Hospitality of staff was excellent. The breakfast? Oh wow! Tamales and oatmeal bar and omelets! Clean, quiet, welcoming. Steps to limit environmental waste are super appreciated too. And the value cant be beat.
It's a dated hotel, the bathrooms are smaller and are in need of refreshing. The hotel served it's purpose, quiet and not too noisy which is all I can ask for. The staff were friendly and polite.
The associates are really nice and friendly. The breakfast was ok, tried to get oatmeal and it was like literal paste. Other than that very good and a good variety. Room was nice I requested a feather free room being allergic to feathers they made sure it was, (though one pillow wasn’t marked and I had a sneezing fit took it off the bed took allergy meds and was fine. They try to accommodate all your needs. Everyone is human so some things happen sometimes. Anytime I’m in Greeley I will stay here for sure.
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