Prices for rooms are extremely different if you call compared to booking online. If you book online. The price isn't so bad. They don't have a hot tub even tho some booking sites say they do. Haven't recovered from the Covid....no hot breakfast, minimal choices. We decided to go elsewhere for breakfast. The air conditioning didn't really work in the room. It was colder in the halls than the room. On a positive note; The bed was super comfy! And they are dog friendly! Restaurants nearby. Wasn't really that busy, so pretty quiet at night.
Our van broke down while traveling across country and we got towed to Greeley. This place had the friendliest staff we’ve ever experienced. Pool was great. Room was great. Experience was great. The GM Koby deserves a big shout out. Thanks for helping us!
Guy Checking us in was very rude.. Then when we finally get into the room we were given 2 towels for 4 people. The tub and shower were dirty. We had half a roll of toilet paper for us to share and no refill anywhere.The pool was only open for maybe 3 hours during our stay and when it was open it was green And much smaller than it appeared in the pictures. The bed for my kids didn't even have bedding and didn't get any until almost midnight. The hot breakfast is coffee and if you want they'll give you a microwavable frozen burrito or sandwich to microwave yourself. I had to make it better they told me it would be a $156 some change and they charged me over 200.
The second half of my review continued..... WHY WOULD I LIE? I HAVE NOTHING TO GAIN! I DON'T EVEN NEED MY MONEY BACK, NOW ITS ABOUT PRINCIPLE! As soon as I can find a corporate number, I will be calling as one thing I hate more than anything are lies. What in the world would that clerk gain from not telling the truth? I wouldn't even be writing this review had I been treated like a guests instead of someone just making up lies...what would I gain from that?? Well, I hope it was worth it as any other decent Hotel would just be sure the problem was solved and be sure I was in a clean room. And in case you are wondering, this is Teresa. I have never been so disappointed in a Hotels service in my life! My second rooms curtains and carpet looked like they hadn't been cleaned in years. The beds were not comfortable and they sqeaked like an old box spring.
Site should say something about not having the normal breakfast. The pool was GREEN and the elevator was broken. The room was clean enough and the AC worked well. Would not stay here again.
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