I've never had a bad experience at the sit down at this Chili's the food is consistently good and the wait staff is always helpful I've only had a problem with curbside pickup they tend to not bring it out even after you checked in I have gone into the Chili's to get it seems to be faster
Richard Evans
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May 11, 2022
The waitress was awesome!! The food was good, the place gave off an appearance of being less than clean., Floors and bathroom. The wall and floor, in the men's bathroom needs some serious repairs. It literally has some structural damage as it's bowed out. The floor has a large piece of tile missing in the same area which very likely could have bacteria of who knows what growing in it. It's a bathroom with a toilet. Keeping the restaurant public floor is clean and aesthetically acceptable makes me wonder what the kitchen looks like. Not trying to be a jerk, just some constructive criticism of what I'm sure other people are thinking. Business is too expensive and important these days to treat it as if you don't care about your facility for the people who visit it.
J Johnson
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July 14, 2022
Cassie was phenomenal! She gave the best recommendations for food options and had a great attitude. She brought the food out piping hot and made sure eveything was how I ordered it. The honey chipotle chicken tenders are #1 so make sure to give them a try. Thank you for the outstanding service!
Yolanda Marie E.
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August 20, 2022
The Monte crew is back at Chilis!!! On our visit today, it took about 4 minutes to be seated and there was no one in the front end of the restaurant to greet us. The server sat us.
The restaurant was decently clean. Once we ordered, the drinks were super quick.
Blue lagoon drinks for the kids and they loved it. The drinks took literally 3 minutes to arrive.
Appetizer took 4 minutes
We had our food ready within 15 minutes of ordering!!! Way to go, I didn't even finish my salad. My drink was was a Blue Agave Margarita, a little sweet but delicious. After eating though the sweetness was too much for me so I asked for it to be removed. Blah!
There was no silverware given and we asked for it a few times. No napkins either.
The condition of the bathroom was not pleasant. I did hear servers discussing reviews while walking by the tables. Very unprofessional. If reviews are top priority, then the cleanliness and attention to customers should be priority. Not reviews!
The server was friendly and very patient with my children which is a big win in my book. All in all I would rate this visit to chili's as a 6 out of 10.
Roberto Juarez
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September 16, 2022
Get a message. Happy birthday free dessert. Decide to go. Supposed to be free chips and salsa for reward members. Had to pay. Made me pay for a substitution. Cause they dont offer that. Did NOT get my free dessert because reward didn't show up. I tried to log into it rewards system on phone to receive an error message. Payment terminal logged me in just fine. Asked server and they just said you have no rewards and did nothing to help me. Guess they don't want my business. Food was pretty good service bad and reward system is a joke.
I've never had a bad experience at the sit down at this Chili's the food is consistently good and the wait staff is always helpful I've only had a problem with curbside pickup they tend to not bring it out even after you checked in I have gone into the Chili's to get it seems to be faster
The waitress was awesome!! The food was good, the place gave off an appearance of being less than clean., Floors and bathroom. The wall and floor, in the men's bathroom needs some serious repairs. It literally has some structural damage as it's bowed out. The floor has a large piece of tile missing in the same area which very likely could have bacteria of who knows what growing in it. It's a bathroom with a toilet. Keeping the restaurant public floor is clean and aesthetically acceptable makes me wonder what the kitchen looks like. Not trying to be a jerk, just some constructive criticism of what I'm sure other people are thinking. Business is too expensive and important these days to treat it as if you don't care about your facility for the people who visit it.
Cassie was phenomenal! She gave the best recommendations for food options and had a great attitude. She brought the food out piping hot and made sure eveything was how I ordered it. The honey chipotle chicken tenders are #1 so make sure to give them a try. Thank you for the outstanding service!
The Monte crew is back at Chilis!!! On our visit today, it took about 4 minutes to be seated and there was no one in the front end of the restaurant to greet us. The server sat us. The restaurant was decently clean. Once we ordered, the drinks were super quick. Blue lagoon drinks for the kids and they loved it. The drinks took literally 3 minutes to arrive. Appetizer took 4 minutes We had our food ready within 15 minutes of ordering!!! Way to go, I didn't even finish my salad. My drink was was a Blue Agave Margarita, a little sweet but delicious. After eating though the sweetness was too much for me so I asked for it to be removed. Blah! There was no silverware given and we asked for it a few times. No napkins either. The condition of the bathroom was not pleasant. I did hear servers discussing reviews while walking by the tables. Very unprofessional. If reviews are top priority, then the cleanliness and attention to customers should be priority. Not reviews! The server was friendly and very patient with my children which is a big win in my book. All in all I would rate this visit to chili's as a 6 out of 10.
Get a message. Happy birthday free dessert. Decide to go. Supposed to be free chips and salsa for reward members. Had to pay. Made me pay for a substitution. Cause they dont offer that. Did NOT get my free dessert because reward didn't show up. I tried to log into it rewards system on phone to receive an error message. Payment terminal logged me in just fine. Asked server and they just said you have no rewards and did nothing to help me. Guess they don't want my business. Food was pretty good service bad and reward system is a joke.