I came with my family to this location and I ordered cheese enchiladas. Which as we all know is corn tortillas wrapped up with melted cheese inside. The girl made mine and she literally laid 3 corn tortillas on top of one another, AND then put the sauce on and melt3d a little cheese on top. When I went up to the counter and told her that I have been ordering cheese enchiladas here for a very long time, and they have never been made this way! There was no offer to make it right at all. Instead they all just laughed at me, and went back to being on their phones. For a solid 10 minutes I watched them all just looking down at their phones! Very disappointed in the customer service this trip that is FOR SURE!
Not only is the food outstanding, so is the service. What was particularly impressive was how they handled a problem. The card reader malfunctioned and double charged me and wouldn't reverse the charge or issue a refund. Niccolo, the manager, was very professional and apologetic and did everything he could to correct the situation. Seth, the area manager, had to get involved the following day and was equally professional, empathetic, and helpful. These two individually worked tenaciously to rectify the situation which wasn't their fault. They took responsibility , though. This is a well run, well managed restaurant with great food and an enjoyable atmosphere. Thanks Niccolo and Seth.
Way too much rice! Refrigerator taste on sauces! I ordered a chicken burrito which was not a burrito! It was a bowl of rice with soggy tortillas on the bottom in a tinfoil container! Is this Mexican food??
I come in here most Sunday mornings. Absolute beauty of a Restaurant. it is my very favorite food place in all of Greeley. The staff is always super happy to see me, and are exceptionally helpful, the food is outstanding, especially the white sauce, and the atmosphere is very welcoming and equates well with the food. It is on the more pricey end of the spectrum, but you always get what you pay for. 20/10 would recommend
we were visiting family in Millikan this past week and we wanted to try out your restaurant. we were not disappointed in your menu items. I had the Smothered Burrito with the pork barbacoa. It was outstanding. The service and staff was friendly and helpful. we definitely will eat there again and we will spread the word about our time eating here.
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