I had read the reviews before making my reservation and was impressed with the positive feedback and quick response to people's comments from management. I was staying in Greeley visiting friends and this hotel made for a great experience. I had a very early check in and Frank at the front desk was very accommodating and called me the moment the room was ready. Everyone of the staff was friendly and quick to help if help was needed. The room was clean and felt new and a very comfortable bed. Breakfast included wasn't bad either.
We had unexpected snowfall (several inches) what a wonderful blessing to walk outside and have the OWNERS there offering to clear a path to my vehicle and scrape the windows for me! The breakfast buffet was AMAZING! Rooms and dinning area were kept clean and the staff was all smiles willing to help or answer any questions. Ice machine and guest laundry was clean. I will definitely go back!
After reading the great reviews of this location we decided to stay 6 nights. We were very impressed. Although this hotel is rated as a 2 Star hotel it operates as a 5 Star. Staff were everywhere cleaning and attending to the guests and property. This one is a gem!
Really nice rooms. Updates and near the interstate. Nice looking breakfast. Pool looks great as well. Helpful staff and good parking. Bathrooms were very nice. Comfortable beds
I came to check in and discovered that the person on the phone booked our reservation for the wrong month. They offered to solve the problem by booking another hotel for us, but they were not able to do so. After we had no place to stay, they offered us some type of resolution, but they never followed through. I called them for weeks to find a solution and was told they would figure something out, but I never heard back. While they admitted the mistake was their fault, they never offered a real solution or any form of compensation. The front desk staff here is very nice, and I do not blame them, but the management disappointed me greatly.
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