We had a longer than usual wait for our food today, but the new manager came up and made it right long before we even would say anything. She was very professional and assertive. Hard to find good customer service like that now a days. Thank you.
Went a couple months ago to dine in with my family. We requested a booth and the waitress said no. Only because it was inconvenient for her. Okay fine we took a table. She sat us got our drink order and never came back to take our order. We waited HALF AN HOUR for her to take our order and she never came back so we decided to leave. Decided to give them a shot at take out since dine in service sucked. They missed a whole entree. I called to get a refund and it’s been two weeks and they have yet to get back to me. Save your money. Go elsewhere!
Dine in if you can. Take out isn't so appetizing. I've ordered to go several times and it has never been great. The food gets cold quickly. Fries get stale. Some items get mushy. It's pretty close to fast food left overs in my opinion. It may depend on the items but....for sure fries and tortilla chips are dine in items.
This was the worst we've experienced at applebees. The young lady greeted us and immediately got us seated. Very nice person. We each ordered tomato bisque and a house salad. That took way to long to get it served. The soup was cold. I asked the greeter to take it back and get it heated. She did. The utinciles were covered with a film and we had to clean them. The server brought our soup and a plastic spoon. Said they were out of metal spoons. Lousy service.
My husband and I both ordered the chicken broccoli Alfredo. The plates were hot but the food was cold. Noodles mushy, chicken not quite done and broccoli crispy. My son said his steak was good although it was cooked well done when he’d asked for medium well. Drinks took a long time. Disappointing all across the board
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