What was ordered versus what was delivered. I was excited for the chipotle lime chicken nachos, until they were delivered. I received a handful of chips, a few flavorless chicken crumbles with old tomatoes and that was it. Not only was it more than the listed price of 11.99 but it was entirely underwhelming and disappointing. What is this Applebees?
I enjoy Applebee's. It's all about the staff. How much they care. Damien was great server. Was very prompt. Got everything right. The kitchen must've been in a groove bc the food came out on time and tasting as expected. Overall this was a great experience.
Fast service, we were there for lunch. Food was excellent!
Food was delicious however our server Andrea only came by to take our order. Another server brought half our drinks and our food. Our server only stopped by to take the order and drop off 2 drinks and we didn't see her again the rest of our dinner. She never checked to see if everything was okay, never got any refills and only focused on the table behind us. We had to ask another server for boxes and was only asked if everything was okay after the table behind us left and we were getting up to leave. Love the food but the service was terrible.
The last several times we've gone to Applebee's, regardless of location, it's been mediocre at best. Service wasn't horrible, but it was below average. Food was not worth the cost, especially after prices have increased. It was just 2 adults and 2 kids menu meals, plus one dessert to share. I was shocked to see the bill was just under $100.... Had it been a one-off, I'd come back, but it's been every time we have come to this restaurant chain in the past 7 years (which isn't often because each time is disappointing, but we hope it was just a one-off and give it a shot again). We'll gladly spend the money elsewhere next time. I highly doubt I'll ever give Applebee's another shot at this point. Also, I was a little irritated at the fact that I spent $3 for my kids to play the games on the table screen, and when it got close to the end of the meal, our server gave us a different screen from another table, so we could pay. She told us we could continue sitting as long as we wanted, no rush, and the kids could play their game. As soon as I paid on the other screen, it cut off the game time for them and we still had people finishing their food. If you have little kids, you know how entertaining them toward the end of a meal with something small can save your sanity. Definitely felt jipped on that.
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